Sunday 27th May 2018
By Michelle Hammond
1. How did your childhood influence your work ethic and attitude towards
During my childhood, my father was always my main reference for business. He was
the one who taught me that, in life, I had to work hard to achieve my goals, but also
that I should enjoy the experience and surround myself with people I could trust.
2. What do you believe the principles of a successful business are today?
Tenacity, positivity and the drive to always go beyond what is expected. I think it’s
especially important to look at your business life with optimism so that you can grow
stronger in the face of adversity.
3. Looking back, what was your best business decision?
Definitely starting a new career in the luxury cosmetics world about 5 five years ago.
4. Who has influenced you the most through your career?
There are two people who influence me daily, and they do so in different ways: my
husband in his adaptability and stress-management; and one of my best friends, a
great business woman, in her ability to keep her work and personal life separate
while enjoying both equally.
5. What was your most difficult / worst business decision?
Early in my career I was working at an international company in the hospitality and
business travel sector. When personal reasons required us to move to the US, I had
to give up a job with a great team and where I still felt like I was learning something
new every day. Despite it all, this change is what enabled me to return to academia
and finish a degree in psychology that I had cut short before.
6. What would you say was the single most advantageous character trait for
Having a positive attitude. In business things often don’t go as expected, and there
are always many variables that are out of your control. Having an optimistic mindset
throughout these periods is vital.
7. What happens when you’re stressed or overwhelmed?
Oh, that’s a better question for my husband. But actually I try to go for walks, do
some exercise, or simply talk about what’s on my mind with people I know can help
me work through it.
8. How do you invest in your own wellbeing? How do you look after yourself?
I try to go to the gym at least two times a week, and I walk everywhere I can. I’ve
also been doing yoga more regularly and have always loved swimming.
9. If you could change one thing about the spa and wellness industry what would it be and why?
I would rather they gave more credit to the work that therapists themselves do in
spas. There are a lot of products on the market that are used for different
treatments offered in spas but, for me, the personal care from the therapists is as
important as the product itself.
10.Finally, What’s your favourite quote or the best advice you’ve ever been given?
There are several, but one motto I live by is “don’t sweat the small stuff”. Often we
run into a problem that is relatively insignificant in the grand scheme, and yet we
spend so much energy trying to resolve it that we can’t focus on the things that
1. What’s your favourite book?
I tend to love my most recent read, which right now is Patria by Fernando Aramburu.
2. What’s your favourite film of all time?
The Sound of Music.
3. If you could have dinner with anyone, past or present, who would it be and why?
Sigmund Freud, without a doubt. I would love to sit down with him to clear up some
of his theories and discuss the concept of psychoanalysis.
4. You get taken to your favourite place to be, where are you taken?
Calella de Palafrugell.
5. Your perfect dinner is?
Anything with seafood.
6. Your go to drink is?
Cortado: expresso with a little bit of warm milk.
7. Your favourite sweet treat is?
Dark chocolate with a pinch of sea salt.
8. What’s your favourite essential oil / scent?
Lavender if I need to relax and eucalyptus if I need some energy.
9. You go for a treatment - what do you have and why?
Full body massage.
10.What’s your favourite flower?
11.You want to sleep deeply, what do you do?
To read a book and listen to relaxing music.
12.You want to energise fast, what do you do?
A lukewarm/cold shower.
13.The theme tune to your life is?
"Hoy puede ser un gran dia" by Joan Manual Serrat.
14.What makes you laugh to your belly?
My husband's humour. I think that's one of our secrets to more than 25 years together. It brings us together every day.
15.What’s your favourite season?
Any season when I get to see my three kids, which tends to be winter since they live
on their own and come back for the holidays.
16.What’s your favourite colour?
17.Your favourite time of day is?
18.If you could have been anyone or anything else, what / who would you be?
19.What’s your current TV guilty secret?
20.Magic dust - you can learn one new skill instantly, what is it?
Being more patient.
I was born and raised in Barcelona. I am happily married and have 3 wonderful kids.
I started my studies with a degree in Tourism & Hospitality and then later followed up with a degree in Psychology. I worked for over 10 years at American Express as an account manager in the business travel department. I have also done some volunteer work in the educational psychology world supporting kids from ages 3 to 10 with learning disabilities.
Currently I am the Managing Director of the UK/Ireland branch of Natura Bissé. I have been a part of this company for over 15 years now, first as a consumer and friend of the brand and now as a devout employee.
My main hobbies include reading and exercising. The latter has been changing as I get older; now I am doing more yoga and walking. I also love visiting museums. I am always on the lookout for new exhibits, and London never disappoints.
Connect with Sali:
Linkedin: @Sali Flores