Sunday 15th April 2018
By Michelle Hammond
Q1 - How did your childhood influence your work ethic and attitude towards business?
I grew up in a happy one parent home in Hertfordshire, where I was lucky enough to go to a private girls school. Although my passion was beauty in the early days and many of my school friends preferred, law, finance, medicine etc, I was inspired to be a successful business woman in my chosen field.
Q2 - What do you believe the principles of a successful business are today?
Being true to your business concept & philosophy at the same time as listening and adapting to the needs of the business. Having passion, integrity, honesty, innovation and delivering on promises will put you on the right path.
Q3 - Looking back, what was your best business decision?
I don’t think there was ‘one’ best decision…I think I am where I am today because of every decision (good or bad) I have made to date in my career. The variety of our experiences and the learnings enrich our business acumen and influence our judgements for the future.
Q4 - Who has influenced you the most through your career?
Every business I have worked for (with the exception of 1) has been independently owned and operated. I am inspired by these people who have a strong passion and vision and have developed a world leading innovative brand, at the same time as valuing & investing in their employees, such as Richard Branson.
Q5 - What was your most difficult / worst business decision?
A number of years ago…..my hardest decision was saying no to a group contract, which would have been very easy to sign, but in my heart of hearts i knew it was not the right partnership for either of us.
Q6 - What would you say was the single most advantageous character trait for success?
Passion and determination.
Q7 - What happens when you’re stressed or overwhelmed?
I am normally a well-balanced, steady Kapha, but when I get stressed my Vata tendencies come through. At this point it is time to get some fresh air and if possible take the dog for a walk.
Q8 - How do you invest in your own wellbeing. How do you look after yourself?
I have always worked at an exceptional pace, but after receiving some health news last year, I realised I had to slow down a little. This taught me to do what we preach in wellness at the same time as improving my efficiency.
Q9 - If you could change one thing about the spa and wellness industry what would it be and why?
For more people in positions of authority to see the value of ongoing training and invest in continual development for their staff.
Q10 - Finally, What’s your favourite quote or the best advice you’ve ever been given?
'By failing to prepare you are preparing to fail' - Benjamin Franklin
FLASH FACTS - FOR FUN SECTION
1. What’s your favourite book?
Patricia Cornwell – Post Mortum
2. What’s your favourite film of all time?
The Silence of the lambs
3. If you could have dinner with anyone, past or present, who would it be and why?
Dalai Lama – What an inspirational person, who has this total sense of happiness, tranquillity at peace with himself and the world…
4. You get taken to your favourite place to be, where are you taken?
5. Your perfect dinner is?
6. Your go to drink is?
Californian Rose Wine
7. Your favourite sweet treat is?
8. What’s your favourite essential oil / scent?
9. You go for a treatment - what do you have and why?
Deep Tissue/Wine Makers Massage/sports massage, as I travel a lot and need this deep treatment.
10. What’s your favourite flower?
11. You want to sleep deeply, what do you do?
12. You want to energise fast, what do you do?
Caudalie Organic Tea
13. The theme tune to your life is?
Thriller Michael Jackson…this is what inspired me to be a make up artist at the very beginning of my career.
14. What makes you laugh to your belly?
My kids playing with our beagle.
15. What’s your favourite season?
Summer…the hotter the better.
16 What’s your favourite colour?
17. Your favourite time of day is?
18. If you could have been anyone or anything else, what / who would you be?
A Snow Eagle, as they are stunning, and I often dream of flying.
19. What’s your current TV guilty secret?
20. Magic dust - you can learn one new skill instantly, what is it?
Forensic Pathologist – If I hadn’t followed this career path I would have been a forensic pathologist.
With over 25 years of experience in the spa and beauty industry, Tracy Brasenell is the National Sales Manager for Caudalie UK & Ireland.
Starting her beauty career as a spa therapist/trainer & manager in destination spa’s and as a business owner, Tracy moved onto Virgin Atlantic/Virgin Touch working with VIP’s & Celebrities. To share her knowledge and experience Tracy gained her professional teaching qualifications & moved into education, training the next generation of spa therapists. In 2000 Tracy moved to ESPA as Business manager/Trainer and developing to National Business Development Manager. After over 10 years at ESPA and then Group Spa Development Manager at Champneys, she joined Caudalie in 2014 bringing with her extensive knowledge and experience of the UK spa market to the role.
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